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PHNTM AI
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PHNTM / Widget Pro / Customer Service

Your storefront.
With someone there.

A helpful conversation, a clear order update, a familiar brand experience. Put your Customer Service agent where your customers already are.

Feels like your brand.
Works like your team.

Choose a visual style and explore the chat and order views. These previews use illustrative information.

Real order details are shown only after email verification. This is a visual preview.

See it on your store
Modern / illustrative preview
Your brand conciergeHere to help

Hi there. Need help with an order or finding something you’ll love?

Explore support examplesHelpful answers, grounded in your store.
Customer Service by PHNTM

The order, in context.

Show up to 20 orders after sign-in, with tracking links for FedEx, UPS, USPS, and DHL.

Answers from your store.

Your FAQ, website, and product catalog inform the conversation. Knowledge gaps are recorded for your team.

A handoff that remembers.

Escalate to SMS or your team with the thread intact. Follow-up happens during your business hours.

From question
to next step.

Explore how the broader Customer Service workflow uses store context and human handoff.

phntm / conversations
Example conversation
AL
Alex LeeCustomer · Storefront chat
Today
Hi! Any update on order #1042?
Your brand. Every reply.
A quick answer. No ticket backlog.Example conversation · No live customer data

Clear boundaries.
Better trust.

  • Private order data requires email verification.
  • The storefront widget escalates refunds and order edits to your team.
  • Carrier tracking is an order update, not live GPS.
  • Widget Pro is part of Customer Service, not a separate product.

Make it your story.

Seven days free. Your store. Your customers.

Start your free trial